Instant access, no friction
Guests reach hotel information and services in seconds, without downloading anything or waiting on hold.
Digital Guest Experience Platform
Transform the hotel stay into a digital guest experience.
Give your guests instant access to hotel services, information and experiences from their own phone or in-room TV. No app download required.
Built for hotels, resorts and modern hospitality.
Everything your guests need. One digital touchpoint.
Printed directories go out of date the moment they're printed, and guests still end up calling reception for basic questions. GuestPoint replaces that with a single, centrally-managed digital experience guests can reach from their own phone or the in-room TV.
Update centrally, stay current
Change content, promotions and services from one place, with updates reflected across the guest experience.
Branded to your hotel
A digital experience styled around your hotel's identity, not a generic template guests have seen before.
QR, TV, or both
Start with the mobile/QR experience, add compatible in-room TVs when it suits your property, or run both together.
Mobile & QR
Your guest experience, one scan away.
Place a QR code in each room. Guests scan it and land directly on your hotel's digital guest platform — no app installation, and no account required.
- Quick to deploy across a property
- Works on the phones guests already carry
- No specialized in-room hardware required
- Fast access to information and services
- Content updates without reprinting anything
- Suitable for hotels of different sizes
In-Room Television
Bring the experience to the biggest screen in the room.
On compatible smart hotel TVs, GuestPoint can provide a branded welcome interface guests see the moment they turn on the television.
- Personalized welcome screen
- Hotel information and facilities
- Restaurant and dining information
- Hotel services and promotions
- Local recommendations and notifications
- Streaming and useful guest information
Availability depends on your hotel's television infrastructure. Compatibility is confirmed during setup rather than guaranteed for every system.
Platform Features
One platform, built around the guest stay.
GuestPoint brings the pieces of a modern guest experience together, configured around what your hotel actually offers.
Hotel Information
Property details, policies and essential information guests need throughout their stay.
Dining & Menus
Restaurant hours, menus and dining options presented clearly and kept current.
Hotel Services
Housekeeping, concierge and other services, presented in one accessible place.
Facilities & Wellness
Pool, gym, spa and other facilities, with hours and details guests actually look for.
Guest Requests
A clear way for guests to browse request options relevant to their stay.
Promotions & Offers
Highlight seasonal offers, upsells and events without printing a single flyer.
Local Recommendations
Curated nearby restaurants, sights and experiences guests can explore confidently.
Guest Notifications
Timely, relevant notices delivered through the digital experience guests already use.
Multilingual Content
Present your guest content in the languages your international guests expect.
Streaming & Entertainment
Where supported, bring streaming and entertainment options into the same interface.
Custom Branding
Colors, logo and tone matched to your hotel, not a generic shared template.
Central Content Management
One place to manage what every guest sees, across rooms and devices.
Central Management
Update once. Keep every guest informed.
Change restaurant opening hours, promote an event, update spa information, add a seasonal offer, swap out hotel images, or update guest information — all from one place, without reprinting a single page.
How It Works
From setup to a guest exploring your hotel.
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01
We configure your hotel
GuestPoint is branded and configured around your hotel's services, facilities and guest experience.
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02
Guests get access
Guests scan the room QR code or open GuestPoint on a compatible hotel television.
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03
Guests explore and interact
They find information, services, dining, facilities, offers and other useful hotel content.
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04
You stay in control
Hotel information is updated centrally as things change — without reprinting outdated materials.
A more current way to inform your guests.
Traditional
- Printed room directory
- Information can become outdated
- Guests call reception for basic questions
- Reprinting required after changes
- Limited promotional space
GuestPoint
- Digital hotel information
- Content can be updated anytime
- Self-service access for guests
- QR and mobile accessibility
- Additional digital promotion opportunities
Built For
Suitable for a range of hotel types.
GuestPoint is designed to adapt to different kinds of properties, from a single boutique hotel to a multi-property group.
Boutique Hotels
City Hotels
Resorts
Spa Hotels
Apartment Hotels
Hospitality Groups
Customization
Built around your hotel — not the other way around.
Every hotel offers something different. GuestPoint can be configured around your branding, restaurants, spa and wellness offering, room services, facilities, local experiences, guest services and any custom sections specific to your property.
Additional custom functionality can be discussed depending on your hotel's requirements.
See what GuestPoint could look like in your hotel.
We'll show you the platform, discuss your hotel's requirements and demonstrate how GuestPoint can fit into your guest experience.
FAQ
Questions hotel teams ask us.
GuestPoint Hospitality is a digital guest experience platform for hotels. It brings hotel information, services, dining, facilities, promotions and local recommendations into one branded digital touchpoint, accessed by QR/mobile or a compatible in-room TV.
No. Guests access the platform directly from a modern mobile browser after scanning the room QR code. No app installation and no guest account is required.
A QR code is placed in each room. Guests scan it with their phone camera and are taken straight to your hotel's branded guest platform in their browser — no downloads, no waiting.
Yes, on compatible smart hotel TVs. TV integrations depend on your existing television infrastructure, so compatibility is confirmed as part of setup rather than guaranteed for every system.
Yes. Colors, logo and tone are configured around your hotel's identity so the experience feels like an extension of your property, not a shared generic template.
Yes. Hours, promotions, facilities and guest information can all be updated centrally at any time, and changes are reflected for guests without reprinting anything.
Yes. The platform is configured around your branding, restaurants, spa and wellness offering, room services, facilities, local experiences and any hotel-specific sections you need.
Deployment depends on the chosen setup and level of customization. QR/mobile deployments are generally simpler, while TV integrations may require compatibility testing and additional configuration.
GuestPoint can be configured around a hotel's existing guest experience. Specific third-party integrations depend on the hotel's systems and requirements and are evaluated individually.
Contact
Request a demo.
Tell us a little about your hotel and we'll follow up to arrange a walkthrough of the platform.
Prefer email? Reach us directly at guestpoint.hospitality@gmail.com